Launched in 2020, Casino Lab is the new brand by casino operator Genesis Global, and is sent to become one of their biggest brands so far. Overflowing with live and non live casino games, the gaming paradise, also offers a great gaming experience via UX and a simple navigation.
As you enter the Lab, you land a lucrative welcome offer that includes both a deposit match and free bonus spins. Following soon after, you land ongoing promotions to keep you spinning and hopefully winning.
Since Casino Lab aims to target an array of players, the site is available in English, German, Hindi, Finnishm Norwegian and Danish.
What we like about Casino Lab …
- One of the best online casino welcome offers
- Over 1400+ games to binge on by top providers
- Support available on a 24/7 basis
What needs some work
- No mobile application currently available
- VIP Scheme not outlined with levels and targets
The Casino Lab Games Lobby
Casino Lab promises to offer you that extra charm of potent play via their great game portofolio. The casino brand has teamed up with some of the biggest names in game providers to grant you that extra bit of drop, boil and bubble, as they put it. Some of the biggest game providers that make an appearance here include: Evolution Gaming, Microgaming, Play'n Go, Red Tiger Gaming, Pragmatic Play, All41Studios and many more. Some of the games to enjoy for fun or real money games include
Slots and Video slots - Choose from traditional or cutting edge slot games. Different wagers and themes available.
Table Games - Blackjack, Roulette Poker, Baccarat and more. Sit at the table and enjoy your favourite table game.
Live Casino- Here you can enjoy your favourite table games in a live settling with tables manned by live dealers. Many game variants are available.
Customer Support
A dedicated FAQ section is available to help you get started with your Casino Lab journey. Topics here include account information, bonuses and promotions, security, bonuses, wagering and much more. Should you feel you need some additional help with anything, you can always reach the CS team. They are available on a 24/7 basis via the following mediums
Email - support@casinolab.com
Live Chat - Click the button via the casino lobby.
Telephone - +35627780065. International phone charges might apply if you are calling from outside Malta.
The good news is that the team is multilingual, hence they can assist you in a variety of languages. Simply ask if support is available in your native language.
Payments
Prior to joining that live table or hitting that spin button, you need to fund your player account. Casino Lab has teamed up a good selection of big names in payment provisions, and below is some name for you to consider and choose from:
Maestro
Rapid Transfer
Jeton
MiFinity
To be able to play, you would need to make a minimum deposit of 10 Euros, with a 5000 Euros max withdrawal amount being set. Should you make a big win, Casino Lab has the right to split your payment into installments. There is no charge imposed to make a withdrawal, and all requests are dealt with instantly.
Bonuses
Casino Lab is all about crafting potions, and also offering you bonuses all throughout this alchemy journey. Your first deposit is welcomed with open arms, and further promotions after that will see you smile, win and come back to craft more potions. As we bring you this Casino Lab review, the following bonuses and offers are available
Welcome Offer
Provider Related promotions
Monthly Bonus
VIP Scheme
The Casino Lab Welcome Offer
Your first 4 initial deposits at Casino Lab are all greeted with a deposit match. The below explains it all:
1st Deposit - 100% Deposit match up to 300 Euros + 300 free bonus spins ( you will start off with 30 Free spins and will be credited the remained over a period of 9 days, receiving 30 daily)
2nd Deposit - 50% Deposit match up to 400 Euros
3rd Deposit - 25% Deposit match up to 400 Euros
4th Deposit - 25% Deposit match up to 400 Euros
Both the deposit and the free bonus spins carry a 40x wagering requirement. The spins are available for 72 hours from receipt, whilst the deposit match bonuses expire within 14 days.
Provider related Promotions
Casino Lab occasionally teams up with game providers to bring you some of the best promos out there. During these promos, you will be invited to play games by these providers at the Casino Lab lobby, and in return you could see some daily prize drops, additional bonuses and also wins.
Monthly Bonus
On a monthly basis, Casino Lab rewards you for coming back to play and deposit. If you make a deposit throughout the month, you are eligible for a 25% deposit match up to 100 Euros on your next deposit. This offer is available once a month to all depositors, and the bonus received is subject to a 40x wagering requirement.
Loyalty Scheme
A VIP Scheme is also available to all returning players of Casino Lab. There is no magical formula to get you to VIP Status, however rumour has it that the VIP team will notice when you return back for more, and hence they tag you as a VIP. The most important thing to keep in mind is to keep your communication channels on, so you can be contacted easily. As a VIP player, you will benefit from the following:
- Dedicated Account Manager
- Faster Withdrawal Times
- Birthday Presents
- Tickets to VIP events and holidays
- Personalised Emails
- Monthly VIP Prize draw
Device Compatibility and Accessibility
The beauty of Casino Lab lies in its game content, but also in the way that you navigate the site. Using a simple design and some great UX, the casino is available to enjoy from all gaming devices. Although no dedicated mobile application is currently available, you can still get access via your mobile, desktop or tablet browser.
Casino Lab is also third party audited to ensure that all the games that you play are fair at all times. Apart from this a 128-Bit SSL encryption protects all the information that you share with the site. Hence, Casino Lab is 100% fair and safe.
Final Thoughts
Casino Lab has a fun theme, and we are here for it! To kick off your lab-ventures, you start off with a lucrative welcome offer that is based on your first 4 deposits at the casino. We would have loved to see a lower wagering requirement, as we feel 40x is a bit on the high side.
The game availability is extensive and the promos that accompany your game play are also a positive. There is no dedicated mobile application as yet, hopefully we will see that in the future?
Overall, Casino Lab is a solid brand, and a nod to the CS team, that are friendly and always go that extra mile to assist you at all times.
